It has been more than 48 hours since I paid for the ID and although I provided Kennyphan's requirements and Binance's customer service department urged me for the third time, I did not receive any cooperation from the seller. Please be careful and never be a victim of this seller.
Customer care support asked me to provide a video of transaction history on the banking app from November 13 to 16 to avoid money laundering risks for merchants. I have already recorded a video of the banking transaction screen?
I want to notify all P2p trading investors to stay away from Kennyphan's house. Yesterday afternoon, I traded with ID number ending in 2352 and made the payment and at the same time notified with the payment, asking the seller to check the account and unlock it. Then the seller gave an excuse to verify and asked to add zalo but I did not agree and waited until the end of the transaction time but still did not see the unlock. Then I sent a complaint to Binance and the customer support department requested to provide authentic evidence and I also followed and the waiting time was 24 hours to resolve. Up to now, it has been more than 24 hours but I still have not seen the unlock or response from the customer care department. Can you please advise me what should I do now? Thank you very much.