Trying copy trading on the hyped-up by gambling addicts exchange in the CIS community — Bingix, I had to deal with an inconvenient and flabby interface, which led to a loss 😅
In the copy trading section, I wanted to cancel take profit. As a result, after clicking the "cancel" button, the transaction was completely closed in the minus both on the derivative and on the copy. Moreover, a window with confirmation of the action did not pop up, although this is the algorithm embedded in the settings!
Why did this happen? Why did cancellation in the "copy" section lead to the closure of the position on futures as well? It is not clear.
The support team responded to this with "oh, well, yes, the interface is flawed, sorry."
— And what do you advise to do now with the loss of money due to an unclear interface and non-working functions?
They did not find an answer to this. They gave a voucher for paying the commission, which will no longer be useful. #binance #BTC #Bitcoin #ETH #BNB