I WAS SCAMED!!! The most ugly way possible. I have received sms in the same message thread on my phone in which I receive verification codes for authentication. The message said my password was changed and if it was not me I should immediately call customer support. In the sms was also a reference code and a phone number that belonged to my local area. This was the beginning of trust that it was really Binance support center.
After a normal automated voice message that everything is being recorded a person answered and I told him about sms. He asked me by reference code and I told him.
He didn't require any data from me. Just informed that for security reasons it is better to transfer all my assets to an outside wallet and they will then secure my account.
I asked many questions about the process and how to know if they are not scammers. He had answer to everything: "Madam you received sms via Binance security thread." and "Don't worry, this is the normal procedure." - "I can't call you back because only you can call us via the number in your sms."
After one hour I transfered my assets to a TrustWallet that I opened, with my password and seed phrase that I received via sms. So how could I doubted?
I should have listened to my body. I felt pain in my chest, my ears were burning hot and I really had a bad feeling about transfering assets to the wallet. But he was calm, patient and lead me trough the whole process in the way that my mind was convinced everything is ok. He told me I will receive email when the security upgrade of my account will be finished. He said it will take 20-30 min before my account will be active again. And then I can transfer assets back from the wallet to Binance account.
After we finished I called the same number again and someone elese answered. I just asked how long does security upgrade takes and he said 12-24 hours. Then I knew my assets were losts and I was scammed.
Nothing to do since all transactions are finite. I have reported scam on Binance and our local police. đ
To be continued...